We contract professionals to provide excellent customer service for our client Intuit. Intuit offers an awesome product (TurboTax) that allows individuals and businesses to complete and submit their taxes for the calendar year all from their computers. With the TurboTax product you normally don't have to print your forms to mail off but can submit and send off your taxes to the IRS once you've filled out all of your information; speaking of filling out all of your information, Turbo Tax walks tax payers step by step through each form ensuring all fields are acknowledged and the correct information is provided.
Millions of customers use TurboTax a year and we are there to answer the call when they are in need of assistance or have any questions as they use the product or seek to establish/access an account.
What is it like contracting for Intuit?
Certification is usually 4 hours a day instructor led up until the end of certification which can be anywhere from 4-6 weeks. Once a professional has certified successfully, you'll move forward to make your own schedule (meeting the client requirements). During certification you learned about the call flow, client systems to do the job, products and more. During production you'll log into your phone and client system and will take calls until the end of your scheduled shift.
When you're contracting for any of our clients you can rest assured that there will be support available. We have Chat PFs monitoring the chat rooms; Your QA PF monitors your calls and Tech Support is available 24/7.
Have you ever used the TurboTax product and feel you'd be an awesome fit to provide customer service for our client? We are looking for dedicated professional who are seeking to work full or part-time from home. Agents must be willing to meet the minimum requirements of our clients to contract with us.
Click the (More Information) button below for more information on this great opportunity!